Arc-Recruitment Commercial Vacancies


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Commercial Administrator - Entry Level - Permanent
My client, a leading European manufacturer are looking for a Commercial Administrator to join their thriving team.

The company’s 630 dedicated employees achieve an average production and sale of 26 million square metres of product each year, which translates into a turnover of around 172 million euros. They export to over 55 countries and over the years have built strong and lasting relationships with its worldwide partners.

This is an extremely exciting opportunity to build a fruitful career with a high end brand, no commercial experience is required, but you will be a creative forward thinker with the desire to succeed and provide an excellent level of customer service. 

The role is full time and based in the clients' prestigious offices close to Halifax town centre; there is parking provided and the benefit of an attractive, open plan working environment. 

Candidates must be competent in the full Microsoft suite. 
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Sales and Marketing Administrator - Home Based - Permanent
Sales & Marketing Administrator

£22k-£24k basic with realistic OTE £30k-£36k

Generous Monthly Company Performance Bonus + Home Based

Monday to Friday, between the hours of 9:00am - 5:30pm

Are you a very experienced sales support professional who is a quick learner, self-motivated and can work independently with minimal supervision? Are you looking for a job with lots of variety and an opportunity to further advance your career in business development and increase your earnings potential? Do you have a dedicated room at home with zero background noise and disturbance, plus a reliable broadband internet connection?

If you answer YES to all of these questions, my client could be a perfect match for you! A small, friendly, home-based team with global ambition based in Halifax, they are recognised as a market leading supplier of saunas and steam rooms, along with other wellness products, for both domestic and commercial use. Over the last 2 years they have experienced rapid growth and their mission is to become the leading online supplier for health, wellness and leisure products globally.

Role Responsibilities

The role requires a seasoned sales support professional who can also manage incoming calls and emails and help customers to select a product that is perfect for them. You will also be responsible for maintaining the website. Duties include:

Sales Administration & Business Development

Providing sales administration support to the Sales Manager
Dealing with customer queries and incoming sales calls & emails
Positively promoting and selling the products that Aqualine offer to customers
Identifying the right product for customers and upselling where appropriate
Taking customer orders
Troubleshooting technical issues
Maintaining the CRM system and workflow
Liaising with the warehouse and logistics
Chasing deliveries and dealing with couriers
Managing stock control including placing new orders with manufacturers
Marketing – Desirable Experience Required

Assisting in increasing online sales through optimising current product ranges
Adding new product ranges to the website; adding product descriptions and editing product images and calculating profit margins
Providing ongoing competitor price analysis
Managing website content
Website blog creation on new products, news and product benefits and circulating on our social media accounts
Monthly email newsletter
Managing all social media marketing
Essential Skills & Experience

Confident and personable telephone manner
Extremely independent, self-motivated, organised, driven, and self-motivated
Trustworthy and reliable
A high level of English literacy is essential
A high level of attention to detail and a good proof-reader
Ability to work to strict deadlines
Proficient in Microsoft Outlook and Microsoft Excel
Experience with an ERP / CRM system
Desirable Skills & Experience

Outstanding customer service and inter-personal skills
Comprehensive sales, marketing and social media experience and skills
Experience of managing a website and keeping it up to date
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Senior Accounts Assistant - Permanent - up to £27k
This position will suit someone who has well developed customer service skills, basic knowledge of financial bookkeeping, is PC literate and has a clear and confident communication style.

Job Purpose

Book keeping and accounting experience is essential for this role.

Core Responsibilities

The day-to-day activities will encompass the following areas of responsibility;

Accounts Payable
• Checking and processing purchase invoices from suppliers
• Reconciling supplier statements in preparation for payment runs
• Filing paid invoices

Accounts Receivable
• Daily processing of payment receipts
• Checking and updating payments during the working day to ensure our system is as up to date as possible
• Assisting team with allocation of unallocated receipts
• Preparing direct debit collections
• Processing account requests for copy invoices / statements

Customer Services
• Supporting inbound telephone calls by answering calls on set peak days and recording the customer details and order.
• After deliveries have been completed reviewing the “delivery notes” and raising credits for returned empties.

General
We pride ourselves on the accuracy of our documentation and it is very rare for our customers to report an error. You will be an important ambassador for the company and the friendly and efficient manner in which you deal with our customers is extremely important.

Accuracy, efficiency and a friendly personality are essential traits for this position as well as the ability to work in a team.

Hours and Conditions
This role is full time but the client are able to show some flexibility.

The role is weekly paid.

Please send CVs to emma@arc-recruitment.co.uk
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Parts Coordinator - Sowerby Bridge - Temporary ongoing
As a Fast Response Parts Coordinator you'll play a key part in a busy, energetic team which is crucial to the overall customer experience. You'll liaise between the customer, internal teams and external suppliers - Putting the customer at the heart of everything we do!

Key Responsibilities

Processing orders for parts after an engineer visit

Problem solving to find the correct information

Liaising with other departments & supply chain partners

Speaking to customers, internal teams and field teams

Raising quotes with a high level of accuracy

Looking at ways to reduce time to fix, targeting oldest jobs

Contributing to the overall NPS through service & speed

Qualifications & Skills

Essential

Confident communicator

Experience of work in a fast paced, process driven role

Experience of working in a customer-facing position

Enjoy problem solving

Highly resourceful

Eager to learn

Process Driven

Desirable

GCSE in English & Maths A-C

Driven by the desire to deliver for the customer

Able to show initiative

Ability to adapt communication style dependant on audience

Have worked in a commercially driven enviroment

Experience in a role where multi-tasking is the norm

General coordination / administration experience preferred but not essential

This is an ongoing temporary role offering an immediate start. Hours of work are 0830-1700 Monday to Friday with wages being paid weekly in arrears. 

If you are interested in this role please send your CV to emma@arc-recruitment.co.uk
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Data Administrator - Calder Valley - Permanent - £22,000
My client, a leader in their field, are looking for a professional and conscientious individual to join their team as a Data Administrator.

This is a varied role and would suit a candidate with the following qualities:

* Highly organised

* Self-starter

* Keen to create own processes

* Excellent telephone manner

* Articulate

* Experienced Excel user

* Not frightened of data

* Ideally have experience of using a CRM
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Entry Level Commercial Administrator - Halifax - Permanent
My client, a successful manufacturer, are looking for an Entry-Level Administrator to join their Customer Services team on a permanent basis.

The role will involve speaking to customers and resolving queries via the telephone and e-mail.

You will also be putting customer orders on the internal system and liaising with suppliers.

The successful applicant will be joining a leading firm in their prestigious offices close to Halifax town centre and have the benefit of free parking.

The position is full time, offering a salary up to £19,300 per annum.
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Service Receptionist - Full Time - Temp to Perm - Elland
I am looking for a confident Service Receptionist to join my clients' well established team.

Job purpose:

• To act as front-line liaison between the customer and their requirements.
• To have good technical knowledge of the services offered by the company.

• To liaise between customer and technicians.

• Carry out all duties efficiently and effectively
• Be able to work as part of a team
• Be reliable and dependable, honest and trustworthy

• Having knowledge about safety and health regulations
• Be able to complete paperwork accurately and efficiently
• Be able to work under pressure
• Have good telephone/customer/communication skills

• Displaying a good attitude towards work, and the aims and objectives of the company
• Being flexible and dependable

Job Duties

Performing a service interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery
Successfully complete sales/service enquires to the best commercial option for the company.
Be flexible and willing to undertake tasks and roles which may combine other attributes, e.g. Parts + Service + Sales. Be willing to carry out driving duties if and when required.
Handle customer queries efficiently and effectively – offering a professional service at all times
Ensure the accurate completion of company paperwork, including delivery paperwork, and QHSE documentation
Complete company sales orders/handover cards/invoice queries and others in a timely manner.
Complete job cards, check technicians labour hours and obtain order numbers (if required)
The role is full time, working Monday to Friday 0800-1700.
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School Administrator - Sowerby Bridge - Temporary
I am looking for a competent School Administrator to join my client team on an ongoing temporary basis.

The role will involve working as part of a team, providing a range of administrative support for internal and external customers, supporting the development of effective and efficient administration services and providing front of house/first point of contact services to visitors, parents, Governors, students and staff.

Hours of work are 0800-1600 Monday to Friday in term time only and the rate of pay is £10.19 per hour plus holiday pay.

Candidates must have an Enhanced DBS as the role is based within a school.
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Marketing Administrator - Halifax - Temporary
I am looking for a confident Marketing Administrator to join my client on an ongoing temporary basis.

The role will involve making outbound calls to existing customers and clients and updating their details on the organisation's CRM.

You must be used to working to a high level of accuracy and be able to plan and manage your own time.

Hours of work are 0830-1700 Monday to Friday and the rate of pay is £8.91 per hour plus holiday pay - wages are paid weekly in arrears on a Friday.
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Sales Administrator - Halifax - Permanent - £19250 per annum
Our client are one of largest and most respected manufacturers in Europe. With offices around the world and production sites across Europe and a UK turnover in excess of £60 million this well established global company offers excellent career opportunities for the right individuals.

We require an additional team member to further strengthen our existing Sales Office. The successful applicant will have all the benefits of working for a large manufacturing company, including competitive salary and the option to join our stakeholder pension scheme.

Working in the pleasant surroundings of Dean Clough Mills, Halifax you can also take advantage of all its facilities and free parking.

We require a reliable outgoing sales office administrator to ensure sales orders are processed efficiently and accurately. Applicants should possess an excellent telephone manner, as the role involves speaking to customers to process orders, check stock availability and confirm deliveries.

The individual should possess:

" Excellent communication skills.

" Excellent telephone manner.

" Excellent computer skills, including Microsoft Word / Excel / Outlook.

" The ability to think on your feet.
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Financial Administrator - Permanent
Financial Accounts Administrator

This position is a new role within the Company and will suit someone who has well developed customer service skills, basic knowledge of financial bookkeeping, is PC literate and has a clear and confident communication style.

Job Purpose

Reporting to the Purchase Ledger Manager the role supports our Finance and Customer Service teams responsible for helping purchase ledger administration, and supporting Customer Service general duties, such as taking inbound inquiries and recording the customer’s order details.

Book keeping and accounting experience is desirable

Core Responsibilities

The day-to-day activities will encompass the following areas of responsibility;

Accounts Payable
• Checking and processing purchase invoices from suppliers
• Reconciling supplier statements in preparation for payment runs
• Filing paid invoices

Accounts Receivable
• Daily processing of payment receipts
• Checking and updating payments during the working day to ensure our ERP system is as up to date as possible
• Assisting team with allocation of unallocated receipts
• Preparing direct debit collections
• Processing account requests for copy invoices / statements

Customer Services
• Supporting inbound telephone calls by answering calls on set peak days and recording the customer details and order.
• After deliveries have been completed reviewing the “delivery notes” and raising credits for returned empties.

General
We pride ourselves on the accuracy of our documentation and it is very rare for our customers to report an error. You will be an important ambassador for the company and the friendly and efficient manner in which you deal with our customers is extremely important.

Accuracy, efficiency and a friendly personality are essential traits for this position as well as the ability to work in a team.

Hours and Conditions
The normal working hours for this job are 9.00am to 5.00pm, with 30 minutes for lunch.

The role has a monthly paid salary.

Annual holiday accrues at 1.6 days for every month worked to a maximum of 20 days per year plus statutory bank holidays.
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Key Account Manager - Halifax - Permanent
Key Account Manager

Working with customers throughout the UK you will be responsible for managing and progressing clients orders and accounts.

Good technical customer service background required
Able to challenge contractors and push for completion on jobs
Excellent telephone manner
Energetic and enthusiastic

Monday to Friday 40 hours/week
Salary depending on experience.
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Technical Customer Service - Halifax - Permanent
My client has an excellent opportunity for a Technical Customer Service Operative.
The ideal candidate will assist my client in delivering exceptional levels of customer service.

Responsibilities:
- Dealing with enquiries over the telephone and via email.
- Ensuring all enquiries are completed and responded to in an efficient manner
- Raising orders for goods and arranging despatch of spares
- Supporting customers and the general public with any product enquiries they may have relating to our product


Skills:
- Must have an exceptional telephone manner and the ability to work under pressure in a fast paced environment whilst being monitored on output in a call centre environment.
- Attention to detail and the ability to deal with customer enquiries efficiently whilst understanding the company’s warranty and replacement procedures.
- A strong communicator and high literacy and numerical skills

The ideal candidate will have previous experience in a technical based role. Previous experience in a manufacturing/industrial background would also be ideal.

Permanent
8.30am - 5.00pm Monday to Friday
Salary depending on experience
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Receptionist - Huddersfield - Permanent
We are looking for a welcoming and compassionate person to join our team.

The role involves greeting patients making them feel at ease providing excellent customer service and patient care.

Taking payments, cashing up, providing and explaining treatment plans, sending referrals.

Contacting patients by telephone, email and text message.

Carrying out administration duties as required by the Practice Manager.

The candidate should be computer literate with a high written standard of Mathematics and English

A high level of personal presentation is required as this is a front line position.

Ability to work as part of a team and use own initiative.

Hours: Tuesday to Friday 8.30am - 5.30pm
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Temporary Commercial Administrator - Halifax
Our client is recruiting for a temporary administrator to cover maternity leave.

You will be based in the commercial side of the business responsible for processing customer orders and offering customer support.

Hours: 9am - 5pm Monday to Friday with 1 hour lunch break.
Pay rate: £9.34/hour + holiday pay
Pay frequency: weekly
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